1.Television powers up but there is no pictureCheck aerial connection to the television
2.The picture freezes when I’m using DigitalWeak or interrupted aerial signal, switch to analogue and check the quality of the picture – if the picture is poor you may require an aerial upgrade.
3.Snow on pictureSignal problem - see question 2 above
4.The sound drops out or cracklesSignal problem - see question 2 above
5.Picture breaks up into small coloured squaresSignal problem – see question 2 above
6.I get a picture but no sound from my DVD, VCR or Games consoleLoose scart connection on the TV or peripheral equipment – check scart connection at both ends.
7.I get sound but no picture from my DVD, VCR or Games consoleLoose scart connection – see question 6 above
8.The picture is changing size.Select aspect in auto format – reset to wide 16:9
9.The picture is oversizedThe screen format is incorrect – reset via the menu
10.The picture is black at each sideThe screen format is set to 4:3 – reset to 16:9
11.The is no sound coming from the TVCheck the mute button is not pressed – also see question 6 above
12.The picture has a double image or ghostingProblem with the aerial connection or signal strength – check connection
13.No remote functionCheck the batteries are in the correct way round or change batteries.
14.Remote won’t change channelCheck the correct mode is being used, Digital or Analoue or Ext – also see question 13 above.
15.Television switches into standbyCheck the sleep or Off timers are not set – refer to user instructions
16.I only get sound from one speakerCheck the balance setting in the audio menu
17.Picture is either too bright or too darkCheck the brightness and contrast setting in the picture menu.
18.The television is stuck in standbyCheck the remote is working ok – see question 13 above – also try using the program buttons on the TV
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